Telehealth refers to the remote monitoring of health, vital signs, and the like via telecommunications technologies. Home telehealth is the remote patient monitoring (RPM) between a health care provider and a patient at their residence. Telehealth also includes continuing medical education and call center support from qualified medical staff.
- Timely, proactive, quality health care
- Frequent feedback from your caregiver
- Ability to be an active participant in your own health care
- Increased security and confidence
- Decreased in-home environment stress
- Elimination of unnecessary travel
- Improved quality of life
- Frequent two-way communication
- Early detection for decompensation
- Increased productivity/organizational efficiency
- Improved resource utilization
- Enhanced disease/population management
- Improved patient outcomes
- Reduced health care consumption along health care continuum
- Increased detection capability
- Ability to treat more patients
- There is a lease/rental program available. Most companies don’t offer this option, but a rental program is best because there are no upfront costs or capital investment. The equipment can be rented for a monthly fee, which allows the agency to fluctuate its inventory as their needs change.
- In addition to telehealth equipment options, the company should provide monitoring of their equipment, performed by RNs or EMD-certified paramedics with clinical and call center experience.
- The company’s telehealth program should have a Medical Director. Avoid providers who do not operate under the direction of a certified medical professional.
- A program with an RN manager will help an agency with disease management programs and quality control, which contributes to better enhance patient outcomes and reduces re-hospitalizations.
- A successful history of implementing customized telehealth programs should be clearly evident.
- The company should have disease-specific protocols and programs with proven outcomes.