Telehealth increases a patient's health awareness and, especially for those in rural areas, provides convenient access to medical support.

Telehealth refers to the remote monitoring of health, vital signs, and the like via telecommunications technologies. Home telehealth is the remote patient monitoring (RPM) between a health care provider and a patient at their residence. Telehealth also includes continuing medical education and call center support from qualified medical staff.


For patients:

  • Timely, proactive, quality health care
  • Frequent feedback from your caregiver
  • Ability to be an active participant in your own health care
  • Increased security and confidence
  • Decreased in-home environment stress
  • Reassurance/reinforcement
  • Elimination of unnecessary travel
  • Improved quality of life
  • Frequent two-way communication
  • Early detection for decompensation

For clinicians:

  • Increased productivity/organizational efficiency
  • Improved resource utilization
  • Enhanced disease/population management
  • Improved patient outcomes
  • Reduced health care consumption along health care continuum
  • Increased detection capability
  • Ability to treat more patients


  • There is a lease/rental program available. Most companies don’t offer this option, but a rental program is best because there are no upfront costs or capital investment. The equipment can be rented for a monthly fee, which allows the agency to fluctuate its inventory as their needs change.
  • In addition to telehealth equipment options, the company should provide monitoring of their equipment, performed by RNs or EMD-certified paramedics with clinical and call center experience.
  • The company’s telehealth program should have a Medical Director. Avoid providers who do not operate under the direction of a certified medical professional.
  • A program with an RN manager will help an agency with disease management programs and quality control, which contributes to better enhance patient outcomes and reduces re-hospitalizations.
  • A successful history of implementing customized telehealth programs should be clearly evident.
  • The company should have disease-specific protocols and programs with proven outcomes.

Click here for more information on Telehealth from a company that meets these qualifications.